What sets Pelecanus apart from other tour operators in Colombia?

Pelecanus is not an ordinary travel broker — you work directly with founder Frank Spitzer, who has lived in Colombia for over a decade and has personally tested every recommended route, accommodation, and experience. Every trip is individually planned, not assembled from a catalog. Learn more about Frank and his qualifications →

What languages do you speak?

Frank speaks fluent German, Swiss German, English, Spanish, and French. This enables direct communication with clients from across North America, Europe, and beyond — without translation barriers and with genuine cultural understanding.

What is included in your luxury packages?

Our tailor-made packages typically include: airport transfers in luxury vehicles, hand-picked accommodations (from international five-star hotels to exclusive boutique properties), private tours with local experts, exclusive culinary experiences, domestic flights or charter transfers, and 24/7 personal support. Every trip is individually planned — there are no standard packages.

Is Colombia safe for luxury travelers?

Colombia has undergone a remarkable transformation. The regions and facilities that Pelecanus recommends are located in well-established, safe zones. Every route and hotel is personally explored in advance — your itinerary is based on current on-the-ground knowledge, not outdated guidebooks. We advise you transparently about regions, safety conditions, and optimal travel times.

Do I need a visa for Colombia?

Citizens of the US, UK, Canada, Australia, the EU, and most Western countries do not need a visa for tourist stays of up to 90 days. A valid passport with at least six months of remaining validity is required. Pelecanus advises you in advance on all entry requirements.

How far is Colombia from North America and Europe?

Bogotá is reachable by direct flight from several US cities (Miami 3.5h, New York 5.5h, Houston 5h). Flights from Europe take approximately 11–12 hours with a connection. Colombia is closer than most South American destinations and offers a convenient time zone (EST/same as New York).

What level of accommodation can I expect?

Colombia offers a range of luxury options: international five-star brands (Four Seasons, Sofitel, W Hotels), boutique heritage hotels in Cartagena’s Old Town, eco-luxury lodges in the Coffee Region, and exclusive private estates. Frank has personally visited every recommended property and evaluates them by the standards of discerning international luxury travelers.

Can you arrange private experiences not accessible to regular tourists?

Yes. Through his long-standing presence in Colombia, Frank has built relationships that enable unique access: private tours of historic estates, exclusive wine tastings, access to private country clubs and golf courses, meetings with local artists and cultural figures, and behind-the-scenes culinary experiences. These connections have grown over years and are not accessible to tourists without local connections.

Can you organize large groups or multi-generational family trips?

Absolutely. Pelecanus regularly organizes trips for groups and families with different age groups and interests. The logistical coordination — from accessible accommodations and child-friendly activities to VIP transfers — is fully handled. Every trip is individually tailored to the group’s needs.

Who are your typical clients?

Our travelers are discerning individuals, couples, and families who value authenticity over mass tourism. Many are seasoned travelers exploring Colombia for the first time, executives seeking curated downtime, or adventurous retirees wanting experiences beyond the ordinary. What they share: an appreciation for quality, personal service, and genuine cultural immersion rather than tourist-trail itineraries.

How do you ensure privacy and discretion?

Confidentiality is fundamental to our service. We never share client details, and all logistics are handled through private channels. Accommodations are selected for their discretion as much as their quality — from boutique haciendas to secluded luxury lodges. Transfers use private vehicles with vetted drivers, and we can arrange exclusive-access experiences at sites before or after public hours when available.

How far in advance should I plan my trip, and what does the process look like?

We recommend reaching out at least 2–3 months before your preferred travel dates, though we can accommodate shorter timelines. The process is straightforward: after an initial conversation about your interests, Frank prepares a fully customized proposal within a few days. You review, adjust, and refine until every detail is right. There are no templates — your itinerary is built from scratch based on your preferences, pace, and budget.

When is the best time to travel to Colombia?

Colombia sits on the equator and has no traditional seasons, but rather wet and dry periods that vary by region. Generally, December to March and June to September are drier in the Andean regions. The Caribbean coast is warm year-round. The Coffee Region and the Pacific have their own patterns. Pelecanus plans your trip based on optimal conditions for your desired destinations.

→ Detailed Guide: Weather and Climate in Colombia